We at StarPowerDisplays.com realize you expect a quality product that meets or exceeds all standards we promise. We take this responsibility seriously, and ultimately, once you've received your display, we hope to hear from you only when you tell us how great it is, and when you need additional displays and accessories. It is with this in mind that we offer only the finest products.
StarPowerDisplays.com warrants all pop-up display frames for the lifetime of the product, offering this warranty to the original purchaser. In the unlikely event that your frame must be repaired or replaced, we will do so with no questions asked, and will pay for costs of shipping the frame back to you via normal ground service. Please contact StarPowerDisplays.com for a Return Authorization number, and instructions about which center to which it should be shipped.
We warrant all our banner stand hardware (mechanisms) for one year against defective parts and manufacture under normal use. This warranty does not include misuse or damage. In addition, StarPowerDisplays.com warrants its 12 oz. vinyl inkjet panels used on banner stands for one year against fading in outdoor applications, and for three years in indoor applications.
Mural panels, display headers, photo transparencies and other graphic items are reproduced via high-quality Lambda or Inkjet printing processes. Murals, ans and Duraflex art are protected with a HDL Laminate for long life. This process produces a satin or matte surface finish, which is scratch-resistant and prevents edge delamination. All such graphics are warranted against delamination under normal usage as long as the original customer owns the product. If, however, these products have been improperly handled by folding, rolling too tight, etc., this warranty is no longer valid.